Frequently Asked Questions

If you don't find what you are looking for, please contact us via the contact form and we will be happy to answer you.


What is a chatbot?

How long does it take to create a chatbot using Botsurfer?

How can a chatbot help your Facebook page?

What are the benefits of using Botsurfer in comparison to other similar chatbot creation tools?

Do I have to be a programmer to create a chatbot?

When can my chatbot start communicating with users that messaged my Facebook page?

What are the Facebook page requirements in order to support a chatbot?

What role do I need to have to be able to create a Facebook page chatbot?


What are Botsurfer Action Keywords and how do I use them?

What are Conversation Scenarios and how do I use them?

Can I step into the conversation even if the user is already chatting with the chatbot?

How does the ChatGPT integration work in chatbot?

Will my chatbots learn to react to user questions on its own?


Do I have to pay straight away when I want to create a chatbot with

Do you offer a free chatbot builder?

How many times can I subscribe for a FREE trial?

Is the FREE trial powered by the ChatGPT element?

If my 30-days FREE trial has already expired, does this mean that my chatbot will be disabled?

We use cookies to analyze our traffic, provide a better user experience and personalize ads. We also share information about your use of our site with our analytics and advertising partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. You consent to our cookies if you continue to use our website.