Frequently Asked Questions

If you don’t find what you are looking for, reach out through the contact form a we will gladly answer.

What is a chatbot?

How can a chatbot help your Facebook page?

Do I have to be a programmer to create a chatbot?

Do you offer a free chatbot builder?

Do I have to pay straight away when I want to create a chatbot with

What are the benefits of using Botsurfer in comparison to other similar chatbot creation tools?

How long does it take to create a chatbot using Botsurfer?

What are Botsurfer Action Keywords and how do I use them?

What are Conversation Scenarios and how do I use them?

Will my chatbots learn to react to user questions on its own?

Can I step into the conversation even if the user is already chatting with the chatbot?

What role do I need to have to be able to create a Facebook page chatbot?

What are the Facebook page requirements in order to support a chatbot?

When can my chatbot start communicating with users that messeged my Facebook page?

We use cookies to analyze our traffic, provide a better user experience and personalize ads. We also share information about your use of our site with our analytics and advertising partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. You consent to our cookies if you continue to use our website.