Frequently Asked Questions

If you don’t find what you are looking for, reach out through the contact form a we will gladly answer.

What is a chatbot?

How can a chatbot help your Facebook page?

Do I have to be a programmer to create a chatbot?

Do I have to pay straight away when I want to create a chatbot with Botsurfer.com?

What are the benefits of using Botsurfer in comparison to other similar chatbot creation tools?

How long does it take to create a chatbot using Botsurfer?

What are Botsurfer Action Keywords and how do I use them?

What are Conversation Scenarios and how do I use them?

Will my chatbots learn to react to user questions on its own?

Can I step into the conversation even if the user is already chatting with the chatbot?

What role do I need to have to be able to create a Facebook page chatbot?

What are the Facebook page requirements in order to support a chatbot?

When can my chatbot start communicating with users that messeged my Facebook page?

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